Businesses in many industries are talking about the need to transform the way they engage with their customers and fulfil their products and services often in the context to “digital transformation.” Programme and project managers will be at the forefront of delivering these changes but are the leaders of these businesses setting-up their programme and project managers up for success?

In my discussions with main board directors of national and international businesses, I hear their desire to deliver the benefits of their strategic transformation programmes. Often their personal reputations are on the line; however the demand to move to action […]