Transformation Capability Model (TCM)

  • Talent Retention – are they good at attracting, motivating and retaining competent and committed people?
  • Speed & agility – are they good at making important changes rapidly.
  • Shared mind set and brand identity – are they good at ensuring that employees and customers have positive and consistent images of and experiences with their organisation.
  • Accountability – are they good at obtaining high performance from employees? Collaboration – are they good at working across boundaries to ensure both efficiency and leverage?
  • Learning – are they good at generating and generalising ideas with impact?

 

Transformation Capability Model (TCM)

There are companies with exemplar credentials in managing change, unfortunately for the vast majority the results are mixed (see change failure). Many successful companies are adept across many capabilities. However this strength can become quickly compromised by weakness in others. It is therefore critical that appropriate attention be given to each capability to ensure a successful overall outcome. Our Associates are well practiced in applying our unique ‘Transformation Capability Model (TCM)’ framework which consists of three major components which need to be in-balance in order to assure successful transformation these are:

  • Skills & Experience
  • TCM Framework
  • Impacting Factors

 

 

Skills & Experience

Designing, leading and implementing corporate transformation requires a specific set of skills and experience which are markedly different from those required to manage business as usual operations; we have found that the experiences of successful “operators” actually constrain transformation by building a top heavy, bureaucratic structure. It is not only the possession of the right skills and experiences it is knowing how to apply them that will support successful transformation. TCM Framework The appropriate skills & experience need to be applied in an enabling structure. The TCM Framework provides this structure which ensures that the necessary interdependent transformation capabilities are in place. These capabilities are represented in blue on the TCM Framework above.